1.1. Why do we give feedback?

WHY DO WE GIVE FEEDBACK?

Feedback is an essential way in which we can share with our team mates where they have done a great job, and where they may need to think about how they can do things differently.

The graphic below gives some examples of why giving feedback to our team members is a powerful tool.

situation

Improves team
engagement

Customers

Improves customer
experience

check-mark

Gives teammates the  opportunity to excel

team-leader (1)

Improves team
performance

focus (1)

Improves teammate motivation

What other impact do you think giving feedback would have? Take a moment to write down your ideas.

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