1.19 Giving Constructive Feedback

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GIVING CONSTRUCTIVE FEEDBACK

One of the most useful things for your coachee can be you pointing out to them things you are noticing about them, for instance, their behaviour, their reactions to questions, and their facial expressions.

Sometimes people don’t see stuff about themselves and often others won’t be brave enough to tell them. As a coach, you have a privileged position of trust where you can point these things out to them, so it is well received and helps them with their issues.

The picture below highlights some of the important areas to cover when giving great feedback:

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In a ‘pure’ coaching scenario, only open questions are used, so that the agenda is fully under the control of the coachee. However, in practice, it’s always good to use closed questions to clarify things or probing questions to dig a bit deeper.

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Click the green “Mark Complete” button below to progress to the next lesson, Resisting Temptation to Tell.

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