2. Upcoming changes

UPCOMING CHANGES

Eligible customers will get an additional reward of a discount on their renewal based on the number of years they have been with us called the ‘Berthing Loyalty Reward:

  • Customers renewing for their 3rd year – 1%
  • Customers renewing for their 4th year – 2%
  • Customers renewing for their 5th year and onwards – 3%

This reward is in addition to the current ‘Loyalty Reward’ which will be rebranded as the ‘Boatyard Reward’

The new reward will be applicable to contract renewals for contracts starting 1st Jan 2023 onwards.

Redemption of the new reward will be exclusively via MyPremier online / app

Eligible contract types covered in detail in the product manual, however broadly:

  • “Core” leisure annual berthing products and “core” annual dry stack are eligible
  • Commercial and alternative berthing products (pile mooring, PWC, dinghy etc.) will not be eligible.
  • Number of years is being backdated, so many customers (approx. 40%) will go straight to the top tier of the new scheme from day one
  • Customers paying online in advance can combine the Berthing Loyalty Reward, Boatyard Reward and online discount for our best price

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