Premier Customer Loyalty Scheme

Welcome

Welcome to the Premier Essentials module, in which we will cover all of the areas you need to know about to ensure you are working in line with and adhering to core policies and processes at Premier Marinas.

These are essential to ensure we are all following the right standards and processes.

At the end of each area covered there will be a knowledge check for you to complete. You will need to complete all elements in order to complete Premier Essentials effectively. 

There are 5 key areas covered in the Premier Essentials module, so please make sure you take time between each theme.

The Academy will save your progress so please don’t feel that you have to complete it all in one go. More important is making sure you have time to reflect on the content.

HISTORY

UPCOMING
CHANGES

RULES &
RESTRICTIONS

EXAMPLES

MANAGERS DISCRETIONS & OTHER DISCOUNTS

CUSTOMER COMMUNICATIONS & KEY DATES

Click the green “Mark Complete” button below to progress to the next Section – Why are Premier Essentials Important?

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