Course Instructions


PREMIER customer loyalty scheme

Welcome to Premier Customer Loyalty Scheme

To progress through the course – please follow these simple steps:

  • As you can see on the course list on the left, there are a series of lessons and at the end of each section covered there will be a knowledge check for you to complete. 
  • On each page you will be able to read course information on a key topic, or watch a video.
  • When you have completed the page, you will be instructed on what to do to progress.
  • When you have finished every stage of the course, you will receive confirmation.
  • When you have finished reading this page, click the green “Mark Complete” button below to progress.

ICON GUIDE

Reflection

Please reflect on this topic, you may wish to discuss your thoughts with your manager.

Downloads

When you see this icon – please download the information.

Video

When you see this icon – please watch the video.

Quiz

When you see this icon – please complete the Quiz.

For most quizzes you will need to get 100% on the final knowledge check to complete the course. You will be able to see if you have each answer correct as you go along – with green showing correct answers and red showing incorrect answers.

Don’t worry if you get any questions wrong – you can retake them at the end of the quiz.

Mark Complete

When you see this icon – please – click the green “Mark Complete” button below to progress to the next part of the course

Now click the green “Mark Complete” button below to progress to start the course

Enter your email below to access our FREE taster courses


By submitting your email address, you confirm you would like to access the free WELL Training taster courses.

We will not pass on your email address to anyone else. Further details are available on our Privacy Policy - please click here to view the policy.